Written by: Leslie Speas, SPHR, SHRM-SCP, CSP – VP of Culture & Consulting
Great managers are critical to the success of any organization. Companies can’t achieve their goals without employees who are loyal and engaged, and the manager is the critical touch point.
Consider these statistics:
• A mind-boggling 70% of an employee’s motivation is influenced by his/her manager. (Gallup)
• Employees who rate their manager’s performance poorly are four times more likely to be job hunting. (TINYpulse)
• Studies show that the number one reason people quit their job is a bad boss. (Gallup)
• 35% of employees globally said that they would give up a pay raise to see their boss fired (HBR/Hougard study)
If you think back on the leaders you have had, chances are that for every ten, you’d probably only want to work for two or three of them again. Why do you think there’s such a gap? Great managers just aren’t that easy to come by. Part of the problem is that we often promote people who are good technically or have seniority into leadership roles, but these individuals may not be the best fit in a leadership role. And then we often don’t train them. At most, they may get some training on processes and procedures. Organizations may be hesitant to invest in training because of the cost. But you can’t afford NOT to train your managers. If you don’t, you are going to pay in other ways that will be much more costly such as turnover, lack of engagement, lower productivity and you might even have to defend legal action.
This is definitely not an all-inclusive list but here are some things that managers should NOT do:
• Create office politics – pitting people against one another, threatening jobs, etc.
• Tell untruths to customers and employees
• Air their dirty laundry at the office
• Criticize instead of coach
• Act arrogantly and show a lack of humility
• Blame others
• Steal credit
• Bully or belittle others
• Take away an employee’s voice and ability to be heard
• Hire from the “Good Old Boys’ (or Girls’) Club”
What do you think is the most important behavior for managers to demonstrate to garner commitment and engagement from employees? According to a Harvard Business Review study, they must show others respect. To get respect from others, you have to give it! If others don’t trust and respect you, you aren’t going to get very far as a leader.
Do your or other managers in your organization need some assistance? We can help! Check out our ‘Unlocking the Core of Your Leadership’ Development Program, which will help leaders at all levels develop and enhance their self-awareness and leadership skills – and you will learn 11 other traits of great leaders!
Click here to Register: https://theresource.lpages.co/unlocking-the-core-of-your-leadership/